You are entitled to make a complaint if you are unhappy about something that has occurred at one of our kindergartens or early learning centres, or about potential non-compliance with Education (Early Childhood Services) Regulations 2008, and the Licensing Criteria for Early Childhood Education and Care Centres 2008.
Please contact your centre in the first instance. You can make a complaint by phone, email, in writing or in person.
Your complaint will be investigated.
If you are not happy with the outcome of the investigation or want to make a complaint about the centre's management team, you can contact a Regional Manager or Education Leader at 新香港六合彩开奖网 head office using the following contact details.